Privacy Policy

Introduction

We (“we”, “us”, “our”) take the protection of the data of the users (“users” or “you”) of our website and/or our mobile app (the “website” or the “mobile app”) very seriously and are committed to protecting the information that users provide to us in connection with the use of our website and/or our mobile app (together: “digital assets”). We are also committed to protecting and using your data in accordance with applicable law.

This privacy policy explains our practices with regard to the collection, use and disclosure of your data through your use of our digital assets (the “services”) when you access the services via your devices.

Please read this privacy policy carefully and make sure that you fully understand our practices regarding your data before you use our services. If you have read this policy, fully understood it and do not agree with our approach, you must stop using our digital assets and services. By using our services, you acknowledge the terms of this privacy policy. Continued use of the services constitutes your consent to this privacy policy and any changes to it.

In this privacy policy you will learn:

  • How we collect data

  • Which data we collect

  • Why we collect this data

  • To whom we disclose the data

  • Where the data is stored

  • How long the data is retained

  • How we protect the data

  • How we handle minors

  • Updates or changes to the privacy policy


Which data do we collect?

Below you will find an overview of the data that we may collect:

  • Non-identified and non-identifiable information that you provide during the registration process or that is collected through the use of our services (“non-personal data”). Non-personal data does not allow any conclusions to be drawn about the person from whom it was collected. Non-personal data that we collect consists mainly of technical and aggregated usage information.

  • Individually identifiable information, i.e. all information by which you can be identified or could be identified with reasonable effort (“personal data”). Personal data that we collect through our services may include information requested from time to time, such as names, email addresses, addresses, telephone numbers, IP addresses and more. If we combine personal data with non-personal data, we will treat this combination as personal data for as long as it remains combined.

How do we collect data?

The main methods we use to collect data are as follows:

  • We collect data when you use our services. When you visit our digital assets and use services, we may collect, record and store usage, sessions and related information.

  • We collect data that you provide to us yourself, for example when you contact us directly via a communication channel (e.g. an email with a comment or feedback).

  • We may collect data from third-party sources as described below.

  • We collect data that you provide to us when you log in to our services via a third-party provider such as Facebook or Google.

Why do we collect this data?

We may use your data for the following purposes:

  • to provide and operate our services;

  • to develop, customize and improve our services;

  • to respond to your feedback, inquiries and requests and to offer support;

  • to analyze demand and usage patterns;

  • for other internal, statistical and research purposes;

  • to improve our capabilities in data security and fraud prevention;

  • to investigate violations and enforce our terms and policies and to comply with applicable law, regulations or governmental orders;

  • to send you updates, news, marketing material and other information relating to our services. For marketing emails, you can decide whether you wish to continue receiving them. If not, simply click on the unsubscribe link in those emails.

To whom do we disclose this data?

We may share your data with our service providers in order to operate our services (e.g. storage of data via third-party hosting services, provision of technical support, etc.).

We may also disclose your data under the following circumstances:

(i) to investigate, detect, prevent or take action against illegal activities or other misconduct;

(ii) to establish or exercise our rights of defence;

(iii) to protect our rights, property or personal safety as well as the safety of our users or the public;

(iv) in the event of a change of control in our company or in any of our affiliated companies (by way of merger, acquisition or purchase of substantially all assets, etc.);

(v) to collect, hold and/or manage your data through authorized third-party providers (e.g. cloud service providers) where this is reasonable for business purposes;

(vi) to work together with third-party providers to improve your user experience. For the avoidance of doubt, we may transfer, share or otherwise use non-personal data at our own discretion.

Blog and forum

Please note that our services enable social interactions (e.g. posting content, information and comments publicly and chatting with other users). We point out that any content or data that you provide in these areas may be read, collected and used by other persons. We advise you not to post or share information that you do not wish to make public. If you upload content to our digital assets or otherwise make it available in the course of using a service, you do so at your own risk. We cannot control the actions of other users or members of the public who have access to your data or content. You acknowledge and agree that copies of your data may, even after deletion, remain accessible on cached and archived pages or after third parties have copied/stored your content.

Cookies and similar technologies

When you visit or access our services, we authorize third parties to use web beacons, cookies, pixel tags, scripts and other technologies and analytics services (“tracking technologies”). These tracking technologies may enable third parties to automatically collect your data in order to improve the navigation experience on our digital assets, optimize their performance and ensure a tailored user experience, as well as for security and fraud-prevention purposes.

We may provide advertising via our services and our digital assets (including websites and applications that use our services) which may also be tailored to you, for example ads based on your recent browsing behaviour on websites, devices or browsers.

To deliver these advertisements to you, we may use cookies and/or JavaScript and/or web beacons (including clear GIFs) and/or HTML5 local storage and/or other technologies. We may also use third parties, such as network advertisers (i.e. third parties that display ads based on your website visits), to serve targeted ads. External providers of ad networks, advertisers, sponsors and/or traffic-measurement services may also use cookies and/or JavaScript and/or web beacons (including clear GIFs) and/or Flash cookies and/or other technologies to measure the effectiveness of their ads and tailor advertising content to you. These third-party cookies and other technologies are subject to the specific privacy policy of the respective third party and not this one.

Where do we store the data?

Non-personal data

Please note that our company as well as our trusted partners and service providers are located all over the world. For the purposes explained in this privacy policy, we store and process all non-personal data that we collect in different jurisdictions.

Personal data

Personal data may be maintained, processed and stored in the United States, Ireland, South Korea, Taiwan, Israel and, as far as necessary for the proper provision of our services and/or required by law (as further explained below), in other jurisdictions.

How long is the data retained?

Please note that we retain the collected data for as long as necessary to provide our services, to comply with our legal and contractual obligations to you, to resolve disputes and to enforce our agreements.

We may correct, supplement or delete inaccurate or incomplete data at any time at our own discretion.

How do we protect the data?

The hosting service for our digital assets provides us with the online platform through which we can offer you our services. Your data may be stored via the data storage, databases and general applications of our hosting provider. It stores your data on secure servers behind a firewall and provides secure HTTPS access to most areas of its services.

Regardless of the measures and efforts taken by us and our hosting provider, we cannot and do not guarantee absolute protection and absolute security of the data that you upload, post or otherwise share with us or others.

For this reason, we ask you to set secure passwords and, where possible, not to transmit confidential information to us or others whose disclosure could, in your opinion, cause you significant or lasting harm. Since email and instant messaging are not regarded as secure forms of communication, we also ask you not to disclose confidential information via any of these communication channels.

How do we handle minors?

The services are not intended for users who have not yet reached the legal age of majority. We will not knowingly collect data from children. If you are not of legal age, you should not download or use the services and should not provide us with any information.

We reserve the right to request proof of age at any time in order to verify that minors are not using our services. If we become aware that a minor is using our services, we may deny and block such users access to our services and we may delete all data stored about that user. If you believe that a minor has provided data to us, please contact us as described below.

We use your personal data only for the purposes set out in the privacy policy and only if we are satisfied that:

  • the use of your personal data is necessary to perform or enter into a contract (for example, to provide you with the services themselves or customer support or technical support);

  • the use of your personal data is necessary to comply with relevant legal or regulatory obligations; or

  • the use of your personal data is necessary to support our legitimate business interests (provided that this is always done in a way that is proportionate and respects your privacy rights).

As an EU resident you may:

request confirmation as to whether or not personal data concerning you is being processed and, where that is the case, request access to your stored personal data and certain additional information;

  • request to receive the personal data that you have provided to us in a structured, commonly used and machine-readable format;

  • request the rectification of your personal data that we hold;

  • request the deletion of your personal data;

  • object to the processing of your personal data by us;

  • request the restriction of the processing of your personal data; or

  • lodge a complaint with a supervisory authority.

Please note, however, that these rights are not unlimited and may be subject to our own legitimate interests and regulatory requirements. If you have general questions about the personal data we collect and how we use it, please contact us as indicated below.

In the course of providing the services, we may transfer data across borders to affiliated companies or other third parties and from your country/your jurisdiction to other countries/jurisdictions worldwide. By using the services, you consent to the transfer of your data outside the EEA.

If you are resident in the EEA, your personal data will only be transferred to locations outside the EEA where we are satisfied that an adequate or comparable level of protection for personal data exists. We will take appropriate steps to ensure that we have appropriate contractual arrangements in place with our third parties to ensure that appropriate safeguards are in place so that the risk of unlawful use, alteration, deletion, loss or theft of your personal data is minimized and that these third parties act at all times in accordance with applicable laws.

Rights under the California Consumer Privacy Act

If you use the services as a California resident, you may be entitled under the California Consumer Privacy Act (“CCPA”) to request access to and deletion of your data.

To exercise your right to access and delete your data, please read below how you can contact us.

We do not sell users’ personal data for the purposes and intents of the CCPA.

Blog or forum

Users of the services who are resident in California and under 18 years of age may request and obtain removal of their posted content by emailing us at the address listed below in the “Contact” section. All such requests must be labelled “California Removal Request”. All requests must include a description of the content you wish to have removed and sufficient information to enable us to locate the material. We do not accept notices that are not properly labelled or submitted, and we may not be able to respond if you do not provide sufficient information. Please note that your request does not ensure that the material will be completely or comprehensively removed. Material that you have posted may, for example, be reposted or republished by other users or third parties.

Updates or changes to the privacy policy

We may revise this privacy policy at our sole discretion from time to time; the version published on the website is always current (see the “Effective date” indication). We ask you to review this privacy policy regularly for changes. In the event of material changes, we will post a notice on our website. If you continue to use the services after you have been notified of changes on our website, this will constitute your acknowledgment and acceptance of the changes to the privacy policy and your agreement to be bound by the terms of those changes.

Contact

If you have general questions about the services or the data we collect about you and how we use it, please contact us at:

  • Partes AG

  • Schulstrasse 22

  • 2563 Ipsach

  • info@partes.io